What you will pay
Funding support is subject to eligibility, which we confirm before enrolment. GST is charged on the full course fee and is not covered by funding. Work out your fee for any course.
| Audience | Funding | Nett fee | GST (9%) | You pay |
|---|---|---|---|---|
| Others Full fee, no funding | — | S$600.00 | S$54.00 | S$654.00 |
| Singapore Citizens below 40, Permanent Residents and LTVP+ holders SWDA baseline funding | 50% (S$300.00) | S$300.00 | S$54.00 | S$354.00 |
| Singapore Citizens aged 40 and above SWDA Mid-Career Enhanced Subsidy. Includes both employer-sponsored and self-sponsored learners, subject to eligibility. | Not eligible, per the course masterlist. | |||
| SME-sponsored local employees Enhanced Training Support for SMEs | 70% (S$420.00) | S$180.00 | S$54.00 | S$234.00 |
Singapore Citizens below 40, Permanent Residents and LTVP+ holders enrolling in this course pay the full fee of S$654.00, less S$300.00 under SWDA baseline funding at 50%, subject to eligibility, plus S$54.00 GST charged on the full course fee, giving a total of S$354.00.
What this course covers
The learner will acquire the ability to
- Develop a manpower resource plan with the underpinning knowledge of the components of a manpower resource plan and the techniques for optimizing manpower resources
- Evaluate the performance of team in line with service operations plan with the underpinning knowledge of the criteria to evaluate performance
- Communicate manpower plans effectively with the underpinning knowledge of the methods of communicating manpower plans and changes
What you will be able to do
The aim of the course is to train new staff / existing staff to be able to
(1) Develop a Manpower Resource Plan
(2) Evaluate Team Performance
(3) Communicate Manpower Resource Plan
This course will be suitable for managers or potential managers in various industries.
Entry requirements
- Grade C6 in O Level English
- Polytechnic Diploma
- At least 3 years of relevant working experience
- WPLN Level 5
- Alternatively, learners who do not meet the education requirement, but may have honed their English language proficiency through their years of work experience, will undergo Pre-Course Counselling (PCC), where our PCC officer(s) will ascertain their English language proficiency and suitability for the course via a short oral questioning and short case study exercise.
How the 18 hours are spent
- 16 Classroom
- 2 Assessment
Assessed by Written Exam, Others, Case Study.
How a training day runs
Every run of this course follows this pattern. Dates are confirmed when you enrol.
Day 1
- Morning
- 9:00 am – 12:00 pm
- Afternoon
- 1:00 pm – 7:00 pm
Day 2
- Morning
- 9:00 am – 12:00 pm
- Afternoon
- 1:00 pm – 5:00 pm
Assessment (Day 2)
- 5:00 pm – 7:00 pm
What you receive
WSQ Statement of Attainment, awarded by the Skills and Workforce Development Agency (SWDA), on meeting the assessment requirements for this course.
Registered with SWDA under course reference TGS-2021002616.
Also in Service Excellence
Service Leadership (Level 4)
18 hours
Service Challenges (Level 1)
8.5 hours
Ready to take People and Relationship Management (Level 4)?
Tell us what you need and we will confirm dates, funding and the next available run.
Training provider
Ascendo Academy Pte Ltd
UEN 200817725C