Phone Number+65 6610 3737 / 6610 8223 / 6398 0067 Email


Customer Management (PQS) (SF)

Customer Management (PQS) (SF)

Previously known as: WSQ Provide Quality Services (Blended)

TGS Code: TGS-2018500740
Course Support Period: 01 Jan 2019 - 03 Feb 2024

This course aims to equip cleaning professionals with skills to maintain good personal grooming and hygiene standards, as well as positive image and proper communication with guests.

  • Observe Good Personal Grooming, Proper Hygiene Standards and Display of Positive Image
  • Maintain Good Interpersonal Relationship and Proper Communication with Customers
  • Practice Good Service Delivery
  • Able to understand simple English
  • No other pre-requisites
  • The course fee is S$ 190 (excl 7% GST) per participant.
  • To help companies and individuals offset the cost of training, SSG will provide funding for the course fee (eligible Singaporeans, PRs and LTVP+ holders only) and absentee payroll.
  • INDIVIDUALS - Up to 70% course fee and absentee payroll
  • SME - Up to 70% course fee and up to S$25 per training hour
  • NON-SME- Up to 50% course fee and up to S$17 per training hour
  • Participants will be awarded a Statement of Attainment by WDA upon passing assessment administered by Ascendo Academy.
  • Full Refund will be made if the course is cancelled due to lack of participants or unforeseen circumstances.
  • Any cancellations made after closing date (14 days to course date) – No Refund
  • Any cancellations made before closing date (14 days to course date) – Full Refund
  • Ascendo Academy reserves the right to cancel, reschedule the course, amend course content if necessary.
Course Reference Number :TGS-2018500740
Course Duration :11AM-3PM

Contact Us : (Main Office)

Address 9 Little Road, #02-01 Singapore 536985 Phone +65 6610 3737 / 6610 8223 / 6398 0067 Fax +65 6398 0503 Email


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Phone Number+65 6610 3737 / 6610 8223 / 6398 0067
Ascendo Academy Pte Ltd9 Little Road, #02-01 Singapore 536985