Present positive verbal and non-verbal communication
skills effectively, handle any service challengers
professionally and identify service recovery immediately
and accordingly to organisation guidelines.
The course fee is S$181.90 (incl 7% GST) per participant.
To help companies and individuals offset the cost of training, SSG will provide funding for the course fee (eligible Singaporeans, PRs or LTVP+ holders only) and absentee payroll.
Participants will be awarded a Statement of Attainment by SSG upon passing an oral/written examination and practical assessment administered by Ascendo Academy.