Phone Number+65 6610 3737 / 6610 8223 / 6398 0067
Email Address
Course Booking
Service Planning and Implementation (Level 1)
Understand the importance of one’s role in the service value chain; deliver service as part of a team; recognise opportunities and take initiative to assist colleagues in service delivery; recognise and escalate service performance issues.
- On completion of this unit, the learner will have Implement Operations for Service Excellence skills and knowledge.
- Able to read and understand and speak simple English
- No other pre-requisites
- The course fee is S$203.30 (incl 7% GST) per participant.
- To help companies and individuals offset the cost of training, SSG will provide funding for the course fee (eligible Singaporeans, PRs or LTVP+ holders only) and absentee payroll.
- INDIVIDUALS - Up to 70% course fee
- SME - Up to 70% course fee
- NON-SME- Up to 50% course fee
- Participants will be awarded a Statement of Attainment by SSG upon passing an oral/written examination and practical assessment administered by Ascendo Academy.
- Full Refund will be made if the course is cancelled due to lack of participants or unforeseen circumstances.
- Any cancellations made after closing date (14 days to course date) –No Refund.
- Any cancellations made before closing date (14 days to course date) –Full Refund.
- Ascendo Academy reserves the right to cancel, reschedule the course, amend course content if necessary.
Course Reference Number :TGS-2020504772
Course Duration :9AM-6.30PM
Contact Us : (Main Office)
Address 9 Little Road, #02-01
Singapore 536985
Phone +65 6610 3737 / 6610 8223 / 6398 0067
Fax +65 6398 0503
Email info@ascendo.edu.sg
SCHEDULES:
No Schedule(s) Available
Click for Reservation
Phone Number+65 6610 3737 / 6610 8223 / 6398 0067
Ascendo Academy Pte Ltd9 Little Road, #02-01
Singapore 536985