Understand the importance of one’s role in the service
value chain; deliver service as part of a team; recognise
opportunities and take initiative to assist colleagues
in service delivery; recognise and escalate service
performance issues.
The course fee is S$203.30 (incl 7% GST) per participant.
To help companies and individuals offset the cost of training, SSG will provide funding for the course fee (eligible Singaporeans, PRs or LTVP+ holders only) and absentee payroll.
Participants will be awarded a Statement of Attainment by SSG upon passing an oral/written examination and practical assessment administered by Ascendo Academy.