Phone Number+65 6610 3737 / 6610 8223 / 6398 0067
Email Address
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Service Leadership (Level 1)
Understand the importance of adhering to organisation's vision, mission, values and code of conduct in service delivery; methods to monitor own performance; and provide consistent service standards to each customer
- The aim of the course is to train new staff / existing staff to Demonstrate the Service Vision. On completion of this unit, the learner will have Demonstrate the Service Vision skills and knowledge.
- Able to read and understand and speak simple English
- No other pre-requisites
- The course fee is S$171.20 (incl 7% GST) per participant.
- To help companies and individuals offset the cost of training, SSG will provide funding for the course fee (eligible Singaporeans or PRs only) and absentee payroll.
- INDIVIDUALS - Up to 90% course fee
- SME - Up to 90% course fee
- NON-SME- Up to 80% course fee
- Participants will be awarded a Statement of Attainment by SSG upon passing an oral/written examination and practical assessment administered by Ascendo Academy.
- Full Refund will be made if the course is cancelled due to lack of participants or unforeseen circumstances.
- Any cancellations made after closing date (14 days to course date) –No Refund.
- Any cancellations made before closing date (14 days to course date) –Full Refund.
- Ascendo Academy reserves the right to cancel, reschedule the course, amend course content if necessary.
Course Reference Number :CRS-Q-0041302-RET
Course Duration :9AM-6.30PM
Contact Us : (Main Office)
Address 9 Little Road, #02-01
Singapore 536985
Phone +65 6610 3737 / 6610 8223 / 6398 0067
Fax +65 6398 0503
Email info@ascendo.edu.sg
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Phone Number+65 6610 3737 / 6610 8223 / 6398 0067
Ascendo Academy Pte Ltd9 Little Road, #02-01
Singapore 536985