Understand the importance of adhering to organisation's
vision, mission, values and code of conduct in service
delivery; methods to monitor own performance; and
provide consistent service standards to each customer
The aim of the course is to train new staff / existing staff to Demonstrate the Service Vision. On completion of this unit, the learner will have Demonstrate the Service Vision skills and knowledge.
The course fee is S$171.20 (incl 7% GST) per participant.
To help companies and individuals offset the cost of training, SSG will provide funding for the course fee (eligible Singaporeans, PRs or LTVP+ holders only) and absentee payroll.
Participants will be awarded a Statement of Attainment by SSG upon passing an oral/written examination and practical assessment administered by Ascendo Academy.