Phone Number+65 6610 3737 / 6610 8223 / 6398 0067 Email Addressinfo@ascendo.edu.sg

Course:

Service Challenges (Level 4)

Service Challenges (Level 4)

Designed to equip managers and leaders within the organisation with the skillset to mitigate and address this performance gap by enabling managers with the knowledge and ability to perform a spectrum of service recovery activities and strategies.

  • This course aims to equip learners with the knowledge and abilities to develop service recovery frameworks and cascade service recovery procedures to address service delivery gaps.
  • The course fee is S$642.90 (incl 7% GST) per participant.
  • To help companies and individuals offset the cost of training, SSG will provide funding for the course fee (eligible Singaporeans or PRs only) and absentee payroll.
  • INDIVIDUALS - Up to 90% course fee
  • SME - Up to 90% course fee
  • NON-SME- Up to 80% course fee
  • Participants will be awarded a Statement of Attainment by SSG upon passing an oral/written examination and practical assessment administered by Ascendo Academy.
  • Full Refund will be made if the course is cancelled due to lack of participants or unforeseen circumstances.
  • Any cancellations made after closing date (14 days to course date) –No Refund.
  • Any cancellations made before closing date (14 days to course date) –Full Refund.
  • Ascendo Academy reserves the right to cancel, reschedule the course, amend course content if necessary.
Course Reference Number :CRS-Q-0042246-RET
Course Duration :9AM-7PM

Contact Us : (Main Office)

Address 9 Little Road, #02-01 Singapore 536985 Phone +65 6610 3737 / 6610 8223 / 6398 0067 Fax +65 6398 0503 Email info@ascendo.edu.sg

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Phone Number+65 6610 3737 / 6610 8223 / 6398 0067
Ascendo Academy Pte Ltd9 Little Road, #02-01 Singapore 536985
Email Addressinfo@ascendo.edu.sg