WSQ Interact with and Serve Food & Beverage Guests (SSF)

This course covers learning in F&B workplaces for front liners to deliver total customer satisfaction which starts from the preparation before receiving guests, up to the time guests leave the outlet.

COURSE OBJECTIVES

Preparing to interact with guests
Assisting guests with seating
Taking food and beverage orders
Serving beverage
Picking – up food orders
Serving food
Presenting Bills
Assisting guests with departure

ADMISSION CRITERIA

Able to speak, read and write simple English (ESS WPLN Level 4)
No other pre - requisites

COURSE FEES AND FUNDING

The course fee is S$ 680 (excl 7% GST) per participant.
To help companies offset the cost of training, WDA will provide funding for the course fee and absentee payroll (eligible Singaporeans or PRs only). WTS (Workfare Training Support) funding will be available for eligible Singaporeans.
INDIVIDUALS - Up to 95% course fee and absentee payroll
SME - Up to 90% course fee and up to S$25 per training hour
NON-SME- Up to 80% course fee and up to S$17 per training hour

ASSESSMENT

Participants will be awarded a Statement of Attainment by WDA upon passing an oral/written examination and practical assessment administered by Ascendo Academy.

CANCELLATION & REFUND

Full Refund will be made if the course is cancelled due to lack of participants or unforeseen circumstances.
Any cancellations made after closing date (14 days to course date) – No Refund
Any cancellations made before closing date (14 days to course date) – Full Refund
Ascendo Academy reserves the right to cancel,reschedule the course, amend course content if necessary

Course Reference Number :CRS-Q-0031804-FSS

Course Duration :9am to 6pm (3 Days)

Contact Us : (Main Office)

Address 9 Little Road, #02-01 Singapore 536985 Phone +65 6610 3737 / 6610 8223 / 6398 0067 Fax +65 6398 0503 Email info@ascendo.edu.sg

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